Positions Vacant

Positions Vacant in the Diocese of Broken Bay 

Schools Positions

Vacancies in Catholic Schools in the Diocese of Broken Bay  


Chancery Offices

Receptionist/Senior Customer Service Officer - Pennant Hills – Full time

The Catholic Diocese of Broken Bay extends from Sydney’s Northern Beaches, the North Shore and the Central Coast.

We are seeking a highly personable Senior Customer Service Officer to welcome and assist visitors and colleagues in the Diocesan offices at Pennant Hills. You will also provide general administration support, including management of procurement, purchasing of supplies, management of the mailroom function, and support of the Diocesan emergency teams. This full-time role provides the opportunity to work in a caring, supportive and welcoming environment. A Customer Service Officer reports to this role.
The successful candidate will have:


  • The ability to provide excellent customer service to internal and external customers both face-to-face and by telephone;
  • Excellent communication and interpersonal skills;
  • Excellent problem solving, time management and numeracy skills with a high attention to detail;
  • Ability to supervise staff;
  • Ability to work in a small team;
  • Excellent working knowledge of Microsoft Office suite and contemporary PABX systems;
  • Experience in a similar role including front-of-house services; administration and building flow coordination;
  • First Aid Certificate or willingness to obtain one.


  • An understanding of the Catholic Church and its mission and ethos;
  • Experience in using franking machines and coordinating in-bound and out-bound mail and courier services;
  • Experience as a building first aid officer or supporting a building emergency response team.

If you are interested in applying for this position please apply online via Seek.com.au or recruitment@dbb.org.au and include a cover letter, statement as to the selection criteria (which explains how you meet the requirements of this role) and a current CV.


Catholic Diocese of
Broken Bay

Building 2, 423 Pennant Hills Road
Pennant Hills NSW 2120

PO Box 340
Pennant Hills NSW 1715

Phone 02 9847 0000
Fax 02 9847 0001

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